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SHIPPING POLICY
- FedEx will not deliver to P.O BOXES. Please do not use P.O. box number when placing your order online.
- FedEx Priority Overnight®, FedEx Standard Overnight®, and FedEx 2Day® shipments will be sent out the same day if the order is placed at 1:00pm or before, Central Standard Time.
- FedEx Home Delivery® and FedEx Ground® shipments will be sent out the same day if the order is placed at 2:00pm or before, Central Standard Time.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When an order is placed, we estimate delivery dates based upon the availability of your item(s), shipping method chosen and your shipment’s destination. Our shipping charges are determined by the total weight of your order. There is no sales tax. Some products cannot be shipped to international destinations, so please contact us if you would like to discuss international ordering options.
NOTICE: The shipping fees do not necessarily represent rates charged by FedEx and may include handling charges levied by Serola Biomechanics, Inc. If you have more questions or concerns on shipping, please contact us at 1-815-636-2780.
- The
map above is a general representation of transit times for FedEx Ground
shipments to commercial destinations. In limited areas, transit times
may differ between shipments to commercial and residential destinations.
For specific transit time information from one ZIP/Postal code to
another, please go to Get Rates & Transit Times under the Ship tab on www.fedex.com.
- FedEx
Ground business days are Monday through Friday (excluding holidays).
FedEx Home Delivery business days are Tuesday through Saturday
(excluding holidays).
Example: A package shipped via FedEx Ground
on Monday with a transit schedule of 2 business days, (not including
the day the package is shipped) would be expected for delivery on
Wednesday. A package shipped on Friday with a 2-day transit schedule
would be expected for delivery the following Tuesday.
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